Have a question about Virtual Virginia? Browse or search our Support Center articles, which include frequently asked questions about course registration, grades, account creation, and more.
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Please note the requirements below for student and parent/guardian email addresses in the Genius SIS. Student Email Addresses Parent/Guardian Email Addresses
When enrolling students in VVA courses, the counselor, school coordinator, or division coordinator of record should regularly check the Payment Queue for the addition of any fee-based enrollments and choose a payment type for the enrollments (i.e., credit card or invoice). If a payment type has not been identified in the Payment Queue within two calendar days, enrollments on the Payment […]
To assign a different mentor to a student in Genius SIS:
To create a mentor account in the Genius SIS:
A Parent Auditor Account enables parents/guardians, via the Genius SIS, to access teacher contact information, monitor student login activity, and view course grades. To view if a Parent Auditor Account already exists for a student, follow these instructions. If a Parent Auditor Account does not already exist for a student, please do the following to create one: […]
Before you can enroll a student, that student must have an account in Genius SIS. If the student has an account but is affiliated with another school, ask the VVA registrar ([email protected]) to change the student’s affiliation. You will not be able to create a duplicate account. Virginia public school students can only be enrolled with […]
In the Genius SIS, the “affiliation” refers to the local school from which a student is enrolled in VVA courses. All students (with the exception of homeschooled students) are connected to local schools. Before creating a new affiliation, please email [email protected] to verify that you will need to create a new affiliation or an affiliation already exists […]
The school counselor or school/division coordinator manages VVA staff accounts for a school. Before requesting or creating a new account, please review the staff accounts for your affiliation (school) by following the instructions below: If an individual’s account already exists, provide them with their VVA username and ask them to use the “recover password” link […]
To create Virtual Virginia student accounts in bulk for K–12 instruction, follow the directions below. This process must be completed by the local school counselor or division coordinator via the Virtual Virginia student information system (SIS). Please ask your SIS data manager to provide you with a CSV file containing the information for your students based […]
Parent/guardian auditor accounts must be deactivated by Virtual Virginia. Please contact [email protected] for assistance.
When school (affiliation) staff retire or are no longer associated with an affiliation, it is important to deactivate their accounts to protect sensitive student information. Counselors and school/division coordinators may deactivate mentor accounts by following the instructions below: Counselor, school/division coordinator, and principal accounts must be deactivated by Virtual Virginia. Please contact [email protected] for assistance.
Counselors/coordinators should document and annually update student accommodations (such as an IEP, a 504 plan, etc.) in the Virtual Virginia SIS. This will ensure that VVA instructors have access to student accommodation information in a secure environment. To document or update a student’s accommodations, follow these steps:
Ensure that all of the following have been created prior to any course enrollments: Remember that a student must already have an account in Genius SIS before that student can be enrolled in a course. Important: Do not enroll the same student in multiple terms for the same course (for example, enrolling a student J. Smith in the fall block, […]
Mentors, counselors, and school/division coordinators of record can pull summary attendance reports by following these steps:
To make an enrollment fee payment using your Parent Auditor Account, follow the instructions below:
The “Alumni” status in the Genius SIS is reserved only for students who have graduated from high school. To set a student’s status to Alumni, follow these instructions on to update the student’s account. Never set a student’s status to Alumni unless they have completed grade 12 and graduated. Otherwise, if a student moves to […]
Schools/divisions may request the following types of Virtual Virginia enrollment changes via the VVA student information system (SIS): Follow the instructions below to make enrollment change requests.
If you lose or forget your VVA password, follow these instructions: If successful, you will see your VVA dashboard! Remember to keep your new password private so that your VVA account will remain secure.
To retrieve student login credentials: If you have questions or problems, please contact VVA Support at [email protected].
K–5 grade reports provide extensive details on student progress toward academic standards as well as an earned numerical grade for each core content area (Math, Reading, Writing/LA, Social Studies, Science, STEM). Interim progress reports will be emailed out to parents/guardians and counselors/division coordinators twice during each semester (in September, November, February, and April). The interim […]