How to deactivate staff accounts for a school (affiliation)

When school (affiliation) staff retire or are no longer associated with an affiliation, it is important to deactivate their accounts to protect sensitive student information.

Counselors and school/division coordinators may deactivate mentor accounts by following the instructions below:

1. Using your counselor ID and password, log in to Genius SIS. If you can’t remember your password, click the “recover password” link.
2. Click the Mentors tab at the top of the page.
3. Click the name of the mentor whose account you want to deactivate.
4. Click Edit Information on the left side of the page.
5. Click the Status dropdown selector and choose Inactive.
6. Click the Save button.

Counselor, school/division coordinator, and principal accounts must be deactivated by Virtual Virginia. Please contact [email protected] for assistance.