How to request enrollment changes (start dates, meeting times, course withdrawals)

Schools/divisions may request the following types of Virtual Virginia enrollment changes via the VVA student information system (SIS):

• Start date changes
• Synchronous instruction meeting time changes
• Course withdrawals

Follow the instructions below to make enrollment change requests.

1. Using your counselor/school coordinator/division coordinator ID and password, log in to the Genius SIS. If you can’t remember your password, click the “recover password” link.
2. Click the Students tab at the top of the page.
3. Click the name of the student for whom you wish to request an enrollment change.
4. Click Enrollment Change Request under Enrollments on the left side of the page.
5. Click the Pencil/Paper icon to the left of the course for which you wish to request an enrollment change.
6. Click the dropdown menu and select the type of enrollment change you wish to request (Start Date Change, Live Session Time-Slot Change, or Withdraw Request).
7. Depending on the type of change you select, use the options that appear to choose a new start date, a new live session time-slot, or reason for withdrawal.
8. Click the Save Changes button.
   • The following confirmation message should appear: “Thank you for your request. You will receive an email when it has been processed.”
   • Please allow up to 48 hours (excluding weekends) to receive an email notification about approval or denial of your request.
   • If the change you request is a duplicate request, a message containing the text “already under review” will appear.
9. Click the Close button.